Privacy Policy
Last Modified: 11/07/2025
Privacy Policy
Central Lense Inc. and its subsidiaries and affiliates (collectively, “Central Lense,” “we,” “us,” or “our”) developed this Privacy Policy to explain how we collect, use, share, and protect personal information (“Personal Information”) and to outline your choices regarding that information.
This Privacy Policy applies to Personal Information collected or processed through our websites, customer and partner portals, and digital or in-person business events (collectively, the “Site”), including www.centralense.com and related subdomains.
Contents
What Is Personal Information?
Types of Personal Information We Collect and Use
How We Use Personal Information
Disclosure of Personal Information
How We Protect the Security of Personal Information
Children’s Privacy
Correcting, Updating, Accessing or Removing Personal Information
Opting Out
Retention of Personal Information
Individuals in the EU, UK, Canada and Other Relevant Jurisdictions
Your California Privacy Rights
Other Websites and Social Media
Changes to Our Privacy Policy
How to Contact Us
1. What Is Personal Information?
“Personal Information” means information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual—such as your name, email address, telephone number, IP address, or mailing address.
This Privacy Policy does not apply where Central Lense processes Personal Information solely as a service provider or processor on behalf of its customers (for example, when delivering cybersecurity, patch management, or managed IT services). In those cases, our customer controls the data and its use. For details, please contact that customer directly.
2. Types of Personal Information We Collect and Use
a. Information You Provide to Us
Contact Information: Name, business email, phone number, company name, title, and industry.
Account Information: Credentials, user preferences, and communication settings for portals or partner systems.
Billing and Transaction Data: Payment details, order history, and support information.
Event Participation: Information provided when you register for or attend a Central Lense event, including photos or recordings where applicable.
Communications: Messages, feedback, or requests you send to our teams.
b. Information Collected Automatically
Usage Data: Page views, referring URLs, session duration, browser type, and interaction logs.
Device and Network Information: IP address, operating system, device identifiers, and approximate geolocation.
Cookies and Tracking Technologies: Used for analytics, site functionality, and marketing. See our Cookie Policy for details.
c. Information from Third Parties
We may receive Personal Information from service providers, partners, or public sources to maintain accurate records or tailor communications.
3. How We Use Personal Information
We use Personal Information to:
Provide, secure, and maintain our Site and services.
Deliver and support managed cybersecurity and software-reseller offerings.
Manage accounts, partnerships, transactions, and renewals.
Respond to inquiries and provide customer support.
Communicate about products, services, and events that may be of interest.
Conduct analytics and improve our Site and operations.
Fulfill contractual or legal obligations and protect our rights.
Central Lense does not sell Personal Information.
4. Disclosure of Personal Information
We may share Personal Information with:
Service Providers: For hosting, analytics, billing, security, or communication support.
Business Partners: Authorized resellers, distributors, or event sponsors (only as permitted by law or with your consent).
Corporate Transactions: In mergers, acquisitions, or other business transfers, under confidentiality obligations.
Law Enforcement and Legal Requests: When required to comply with laws, subpoenas, or to protect rights and safety.
Affiliates: Within the Central Lense corporate group, under the same privacy safeguards.
5. How We Protect the Security of Personal Information
We employ administrative, technical, and physical safeguards such as encryption (TLS), access controls, and periodic audits to protect your data. While we strive for robust protection, no system is entirely secure.
6. Children’s Privacy
Our Site and services are not directed to individuals under 18. We do not knowingly collect Personal Information from minors. If we discover such data, we will delete it promptly.
7. Correcting, Updating, Accessing, or Removing Personal Information
You may request access to, correction of, or deletion of your Personal Information by contacting privacy@centralense.com. We will respond as required by applicable law.
8. Opting Out
You may unsubscribe from marketing communications by clicking “unsubscribe” in our emails or by emailing privacy@centralense.com. We may still send transactional or service-related messages necessary to your account.
9. Retention of Personal Information
We retain Personal Information for as long as necessary to fulfill the purposes described in this Policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
10. Individuals in the EU, UK, Canada and Other Relevant Jurisdictions
Legal Basis for Processing
We process Personal Information based on:
Contract necessity;
Legitimate interests (e.g., improving services, maintaining security);
Compliance with legal obligations; or
Your consent.
Your Rights
You may have rights to access, correct, delete, restrict, or object to processing, as well as data portability. To exercise these rights, contact privacy@centralense.com. You may also file a complaint with your local data-protection authority.
International Transfers
Your data may be stored in the United States or other jurisdictions. Central Lense uses Standard Contractual Clauses and similar mechanisms to ensure adequate protection.
11. Your California Privacy Rights
Under the California Consumer Privacy Act (CCPA):
Central Lense does not sell or share Personal Information.
We do not use or disclose sensitive data to infer characteristics.
Categories Collected: Identifiers, contact data, internet activity, and professional information.
Rights You May Exercise:
Request access, correction, or deletion of your data;
Opt out of certain disclosures;
Receive equal service regardless of exercising your rights.
To exercise your California rights, contact privacy@centralense.com or call +1(888) 245-7056. We may verify your identity before processing your request.
12. Other Websites and Social Media
Our Site may link to external websites or social-media platforms. Central Lense is not responsible for their privacy practices. Review their privacy policies before sharing information.
13. Changes to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our operations or legal obligations. Updated versions will include a revised “Effective Date.” If changes are material, we will notify you via the Site or by email.
14. How to Contact Us
Central Lense Inc.
Attn: Privacy Office
300 Delaware Ave., Suite 210
Wilmington, DE 19801, USA
Email: privacy@centralense.com
Phone: +1 (888) 245-7056
Our Chief Privacy Officer may also be contacted at legal@centralense.com.
© 2025 Central Lense Inc. All Rights Reserved.